Sahaj Outsourcing gives growing businesses abroad a dependable team in Kathmandu without the cost of hiring at home. We recruit graduates with strong English, train them on your tools and supervise every shift from our own office.

You keep control: you set the standards, see the numbers every week and can grow or shrink the team from one month to the next.

Contact Info

+977 9801 194 962
info@webhousenepal.com

Kupondole, Lalitpur 44600, Nepalkathmandu

About Us

A Kathmandu team that works your hours

Sahaj Outsourcing runs customer support desks, back offices and dedicated teams for businesses in Australia, the United Kingdom, New Zealand and the United States, from our own office in Kupondole, Lalitpur.

Sahaj means easy, or natural, in Nepali. That is how outsourcing should feel: the work gets done well, you can see how it is going, and you never have to chase anyone for an answer.

How we are different

  • Our own office and our own staff. We do not resell freelancers. Every person on your account is our employee, trained and supervised in Kupondole.
  • Your hours, not ours. Day, evening and night shifts mean your customers reach a person during their working day.
  • Clear numbers. Every client gets a shared dashboard, a weekly report and a monthly review call.
  • No long lock-in. Contracts run month to month after a two-week pilot.

Security and privacy

Staff sign confidentiality agreements and work on company-managed computers with restricted USB and printing. Access to client systems follows the least-privilege principle and is removed the same day someone leaves an account. We are happy to complete your security questionnaire and sign your data processing agreement.

Our people

We hire graduates with strong written and spoken English and train them for three weeks before they join a client team. Health insurance, a night-shift allowance and safe transport home are standard, which is why most of our team stays with us for years.

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